I created a Portal account as the parent/legal guardian. How do I make sure the applicant and I can sign Agreements?

  • Updated

Unfortunately, the email address used for the Portal account as the preferred email for outreach and for the legal guardian contact cannot be the same. 

If you've already created the account and submitted an application, you can: 

  • Update the email address used in Login.Gov
  • Update the preferred email in the Profile section of Portal to the applicant’s email
  • Work with the assigned Admissions Representative (AR) to update your email address as the legal guardian, such as creating a new email.

If you are unable to do any of the above, work with the AR to find a solution such as signing Agreements in-person. 

Was this article helpful?

0 out of 0 found this helpful